Northern Kentucky Dancewear Introduce
Welcome to Northern Kentucky Dancewear, a dedicated local small business and a cornerstone of the dance community in Cold Spring, Kentucky. As a women-owned enterprise, we are committed to providing dancers of all ages and levels with the high-quality apparel, footwear, and accessories they need to perform their best. Our mission is to offer more than just products; we strive to create a welcoming and supportive environment where dancers feel understood and cared for. We know that every dancer's journey is unique, and our goal is to support that journey with personalized service and expert advice. Whether you are a parent buying your child's first pair of ballet slippers, a competitive dancer in search of the perfect pointe shoes, or a dance enthusiast looking for comfortable activewear, our store is designed to meet your needs. We are proud to be a part of the vibrant dance culture in Northern Kentucky and are dedicated to helping our local community members feel confident on stage and in the studio.
Northern Kentucky Dancewear is conveniently located at 3974 Alexandria Pike, Cold Spring, KY 41076, USA. Our location on a main road makes us easily accessible for residents throughout Northern Kentucky and the greater Cincinnati area. We understand that a quick and efficient shopping experience is important, and our store is designed to be a "quick visit" destination for busy dancers and their families. To ensure our store is accessible to everyone, we provide a wheelchair-accessible car park and entrance. This commitment to accessibility is a reflection of our dedication to serving the entire community. Our centralized location and convenient features make it simple to drop in for a quick item or to take your time browsing our selection.
Northern Kentucky Dancewear offers a focused range of services designed to make shopping for dance supplies simple and efficient. We know that dancers often need specific items, and we are prepared to help.
- In-store shopping: Our physical store provides a hands-on experience where you can browse our curated selection of dancewear and get expert fitting advice from our staff.
- In-store pick-up: For added convenience, you can place an order online or by phone and pick it up at the store at your convenience.
- Kerbside pickup: We offer a contact-free option for those who prefer not to enter the store, allowing for quick and easy retrieval of your order.
- On-site services: Our team provides expert on-site assistance, including professional pointe shoe fittings, to ensure every dancer finds the perfect fit.
Northern Kentucky Dancewear stands out for several key features and highlights that make it a special place to shop for dance supplies. Our focus on community and personalized service sets us apart.
- Women-Owned Small Business: We are a local small business owned and operated by women, and we take pride in supporting our community with a personal touch.
- Expert, Personalized Service: As highlighted in a customer review, our owner and staff go above and beyond to help dancers. They are knowledgeable about products and willing to share "hacks" and advice to ensure you find the right solution, even if it means not making a sale. This commitment to the customer's best interest is a core part of our service philosophy.
- Inclusive and Welcoming Atmosphere: We are an LGBTQ+ friendly business and provide gender-neutral toilets, making our store a safe and comfortable space for all customers.
- Variety of Payment Options: We accept credit cards, debit cards, and NFC mobile payments, making transactions quick and easy.
- "Good for Kids": Our store is set up to be a positive experience for children, making the often-challenging process of shopping for dancewear a pleasant one for both kids and parents.
- Special Programs (with caveats): We have offered programs like the "pointe shoe redemption program" for frequent buyers. While some policies for these programs may have led to communication issues in the past, the underlying intent is to reward loyal customers and ensure the dancer has a shoe that fits properly, as stated in their policy response. It’s a policy that aims to be consistent and beneficial in the long term, though some customers may find the conditions less clear than they'd like.
For all your dancewear needs, or to simply ask a question about our products and services, please feel free to contact us.
Address: 3974 Alexandria Pike, Cold Spring, KY 41076, USA
Phone: (859) 512-2578
Northern Kentucky Dancewear is truly worth choosing for anyone in the Kentucky region. Our commitment to being a small, local business means you get a level of personal service that big-box stores simply cannot match. When you shop with us, you are supporting a women-owned business that genuinely cares about the local dance community. A prime example of our dedication is the story from a customer who was struggling with a competition-day crisis; our owner's personalized help and helpful "hack" not only solved the immediate problem but also gave the dancer the confidence she needed to perform well. This level of care and knowledge is what sets us apart. We understand that finding the right dance shoe or apparel is not just about a purchase; it's about helping a dancer feel comfortable, confident, and prepared. While we acknowledge that there have been some communication challenges with specific programs in the past, our overall goal is to provide the best possible service and ensure our customers are happy with their purchases. The convenience of our in-store and curbside pickup options, combined with our wheelchair-accessible amenities, makes us an easy and inclusive choice for the entire family. For anyone in Kentucky looking for a friendly, expert, and local source for dance supplies, Northern Kentucky Dancewear is the clear choice.
Northern Kentucky Dancewear Details
From the business
- Identifies as women-owned
- Small Business
Service options
- Kerbside pickup
- In-store pick-up
- In-store shopping
- On-site services
- Delivery
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Amenities
- Gender-neutral toilets
Crowd
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Children
- Good for kids
Northern Kentucky Dancewear Photos
Northern Kentucky Dancewear Location
Northern Kentucky Dancewear
3974 Alexandria Pike, Cold Spring, KY 41076, USA
Northern Kentucky Dancewear Reviews
pointe shoestightsknowledgetoesfittingsneedssales
★ 5★ 4★ 3★ 2★ 1I’ve posted before, and that experience was truly 5 stars, that’s what kept us coming back. Unfortunately, our most recent experience was both surprising and disappointing.My daughter was part of the pointe shoe redemption program: buy 5 pairs, get the 6th free. What a great deal! Except when she went to get her 6th pair, she was told she should have received the free pair when she purchased the 5th. No one ever said that.The store responded with this policy:"For consistency, our policy has always been that there free pair must be received during the same visit as the qualifying 5th pair purchase or the following purchase (to reset their program). This ensures we're providing the best possible fit and avoiding situations where a dance may end up with a pair they can't use."I took the last line to mean they didn’t believe my daughter knew what shoe she liked or would want to repurchase (or get for free).Honestly, the entire response seemed AI-generated. Another line said:"If a dancer has been consistently wearing the same style for some time and knows they'll continue using we are absolutely happy to provide the free pair, since we know it's a shoe that works."This kind of vague and conditional explanation wasn’t outlined or communicated upfront.So because her 5th pair was a new style she hadn’t tried before, they claimed she wasn’t eligible for the 6th free pair. ALSO, since they knew she was a senior and wouldn’t be dancing much longer, it seemed they didn’t see the point in giving her another pair.Bottom line: Be careful. Be aware. If you’re not 100% sure about the style of shoe you want, they may decide you're not eligible for the free pair, even after buying five.**This conversation happened weeks ago. I gave them a chance to make it right. They never responded.**
May 03 · tony giordanoThe owner (I think she was the owner) was so kind and hospitable. We came in needing rosin and a set of paws my daughter’s skin tone. The day before, my daughter was slipping all over the stage and she needed to be confident that her feet wouldn’t stick the next day. The owner personally helped us and even gave a dance hack so we could use some of the dance paws we already owned instead of buying new ones - the hack was successful (see photos). Anyways, such great service we bought a pair anyways. My daughter ended up having a great competition as a result of being confident in her footwear - all because the owner took the time to work with her. We’ll be back! (I own these photos)
March 16 · Shira JacksonI was supremely impressed with our experience. The customer service was impeccable and the sales associate was very friendly and knowledgeable. Our family is vegan so she knew exactly which shoes to direct us to, and it was nice to not feel judged or even have to explain ourselves which often happens when we are searching for vegan items. I also appreciate how she talked to my daughter with respect (some adults tend to forget kids are humans too), and answered all her questions. We will definitely come back again if our kiddos choose to continue dancing.
March 30 · Amanda BentleyKaiti was so helpful and full of information. She spent a lot of time with us. My daughter had a great experience and left feeling great about her new pointe shoes! Thank you!
June 10 · Marie SmithAfter months of trial and error to find the right pointe shoes, I discovered and joined The Pointe Shoe Exchange Facebook group page. I had a lovely gal, Kaiti reach out to me, determined to help me find the perfect shoes. I discovered she worked at Northern Kentucky Dancewear, having extensive knowledge and experience with pointe shoe fittings. We began corresponding through FB messenger and wound up mailing pointe shoes back and forth (as I’m a couple of states away) only a couple times as Kaiti and the store owner, Kat did quickly find a pair of shoes that worked out better than all of the most recent shoes I had tried. Their combined expertise and dedication was unquestionable and I wound up having a much better fitting remotely with them than I have had with my local dance shops! While I have yet to visit their shop in person, I will forever be at least a pointe shoe customer because of the exceptional experience I had.Thank you both so much! I look forward to continuing to work with you!
April 17 · Lindsey Shank
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