Tutu's Dancewear Introduce
Tutu's Dancewear, located in Rainbow City, Alabama, is a local institution for dancers and performers throughout the Gadsden and Etowah County areas. We pride ourselves on being more than just a dance store; we are a dedicated resource for the local dance community. Our mission is to provide high-quality dancewear, shoes, and accessories for dancers of all ages and skill levels, from tiny toddlers taking their first creative movement class to retired collegiate dancers. We understand the unique needs of dancers and are committed to offering the right products to help every performer feel confident, safe, and ready to shine.
As a local business, we are deeply rooted in the community and believe in providing a personalized, in-store shopping experience that cannot be replicated online. Our team is passionate about dance and dedicated to helping you find exactly what you need. While one customer's experience was negative and led to a very public complaint, another customer, a retired collegiate dancer and former Alabama Crimsonette, shared an overwhelmingly positive account of her long-standing relationship with our store. This patron’s testimonial describes a "VIP experience with buying dancewear, shoes, batons, and accessories," highlighting the "great quality products and ABOVE AND BEYOND customer service" she received for over 16 years.
This second, more positive review highlights our core values: a long-standing commitment to the community, a focus on providing expert advice on fit and quality, and a sincere dedication to treating our customers like family. The reviewer stated that our employees "have always treated me like family and have flooded me with kindness and support throughout my entire dancing/twirling career and well in to adulthood." This kind of relationship is at the heart of what we do. We believe in providing the kind of service that builds trust and loyalty, encouraging customers to support a small, local business that is truly invested in their success. We aim to be the only place you'll ever need to go for your dancewear needs.
---Tutu's Dancewear is conveniently situated at 944 Sutton Bridge Rd, Rainbow City, AL 35906. Our location is easy to find and serves as a central hub for dancers and their families in Rainbow City, Gadsden, and the broader Etowah County region. The store is well-positioned for a quick visit, making it easy to stop by and get what you need without a long and complicated trip.
We are committed to providing an accessible environment for all our customers. To this end, our store features a wheelchair-accessible car park, ensuring that getting from your vehicle to our entrance is a seamless and safe process. Additionally, our facility includes a wheelchair-accessible entrance, so all visitors can enter and browse our selection with ease. Our dedication to accessibility reflects our belief that everyone in the community should have a positive and comfortable shopping experience at our store.
The simple layout of our store is designed for convenience, allowing for a quick visit. We understand that dancers and parents often have busy schedules, and our goal is to provide a stress-free shopping trip. Our location, accessibility, and planning-friendly design make us a convenient and reliable choice for all your dancewear and clothing needs.
---Tutu's Dancewear offers a range of services designed to provide a personalized and expert shopping experience for dancers of all levels.
In-Store Shopping: We invite you to visit our store to try on our products in person. This is especially important for dance shoes, where an incorrect fit can be both uncomfortable and dangerous. Our team is trained to provide a personalized fitting experience, ensuring you get the right size and brand for your specific needs. As one seasoned dancer explained, "It’s important to try on specific dance shoes IN STORE. Coming from a retired collegiate dancer, wearing the wrong size shoe can be dangerous and some brands feel differently than others."
Special Orders: While we work hard to keep a wide variety of items in stock, we understand that sometimes a specific item may be needed. If we don’t have it in our store, we are happy to assist you by ordering it for you. This service ensures that even if an item isn't on our shelves, we can still fulfill your needs and provide a comprehensive shopping experience.
Expertise and Consultation: Our staff is knowledgeable about the products we sell and the needs of dancers. We can provide guidance on what types of shoes, apparel, and accessories are best for a particular class, age group, or dance style. This expert consultation adds significant value for both new and experienced dancers alike, helping them make informed purchasing decisions.
Full-Service Dance Supply: We are a one-stop-shop for dancers in the area, offering more than just clothing. Our inventory includes dancewear, shoes, batons, and various accessories, so you can find everything you need for your class or performance in one convenient location. This saves you the hassle of having to shop at multiple stores or order from different websites.
Tutu's Dancewear distinguishes itself from other retailers by focusing on a customer-centric experience and providing valuable features that our community appreciates.
Unwavering Dedication to the Customer: While we acknowledge that customer service can be a point of contention, the overwhelming sentiment from many long-term patrons is one of extreme loyalty and satisfaction. Our staff's long-term relationships with customers, treating them like family, and providing kindness and support throughout their dance careers and into adulthood is a major highlight. This personal touch and commitment to building trust are key to our business model and community reputation.
High-Quality Products: We are committed to selling "great quality products" that can withstand the rigors of dance. We understand that dance shoes and apparel are a significant investment, and we strive to provide merchandise that is durable and reliable for performance. Our inventory includes products from trusted brands, ensuring that our customers get the best value for their money.
Support for a Local Small Business: By shopping at Tutu's Dancewear, you are directly supporting a small, local business in your community. We are not a faceless online retailer; we are your neighbors, and we are invested in the success of the local dance scene. A positive customer review encourages others to "help support a small, local business," emphasizing the unique value and personal service that only a local shop can provide.
Family-Friendly Environment: Our store is "good for kids," with an atmosphere that is welcoming to young dancers. We understand the needs of children and their parents and work hard to make the shopping experience fun and stress-free for everyone. Our friendly staff is patient and helpful, ensuring that even the smallest dancers feel comfortable and excited about their new gear.
Flexible Payment Options: We accept credit cards, making it easy and convenient to pay for your purchases. This adds to the smooth and quick shopping experience that we strive to provide for all our customers.
If you are in Rainbow City or the surrounding areas and need dancewear, we invite you to visit us in person. You can also contact us with any questions you may have.
Address: 944 Sutton Bridge Rd, Rainbow City, AL 35906, USA
Phone: (256) 442-3196
---Choosing a local business for your dancewear needs is a decision that comes with many benefits, and Tutu's Dancewear provides compelling reasons to be your first choice. While the public reviews show a sharp contrast in experiences, it's clear that the store has earned a deep and loyal following among many long-term customers. The fact that a customer who went on to become an Alabama Crimsonette relied on Tutu's for her entire 16-year career speaks volumes about the quality and service the store provides. She describes a level of care and expertise that "you can't get...from purchasing online or anywhere else," which is a powerful testament to the value of a brick-and-mortar store. This trusted relationship ensures you receive the right product and the right fit every time.
The importance of an in-person fitting for specialized items like dance shoes cannot be overstated. A professional dancer's testimony about the dangers of wearing the wrong size shoe highlights a critical reason to choose a local expert over an online retailer. Our staff's ability to provide expert advice and precise fittings ensures your safety and comfort, which is an invaluable service. This specialized knowledge is a core part of our business and a key reason why we are a go-to destination for the local dance community.
Moreover, by choosing Tutu's Dancewear, you are supporting a cornerstone of the Rainbow City community. This support helps to sustain a local economy and keeps a valuable resource available for future generations of dancers. The personal touch, the expert advice, and the commitment to quality are things that you can only get from a local shop. Our goal is to make every customer feel like family, and for many, that is exactly what we have done. This unwavering dedication to our long-term customers and the community as a whole makes Tutu's Dancewear a worthy and reliable choice for all your dancewear and clothing needs.
Tutu's Dancewear Details
Service options
- Delivery
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Planning
- Quick visit
Payments
- Credit cards
Children
- Good for kids
Tutu's Dancewear Photos
Tutu's Dancewear Location
Tutu's Dancewear
944 Sutton Bridge Rd, Rainbow City, AL 35906, USA
Tutu's Dancewear Reviews
Just a heads up before you shop here for your character dance shoes. I purchased a pair on April 16, 2021 for my 11 year old granddaughter. She took them out of the box and put them on for the first April 23, 2021. The heel on the left shoe fell off. We decided since website said Tutu’s was closed already for her dad to glue the heel back on for that nights performance. She did 4 performances that weekend at the Pitman Theater.I took the shoes back on May 3, 2021 with the receipt of purchase to exchange them. I was greeted by employee #1 and I showed her the shoe and told her what happened. She said those shoes had been worn for a long time and were worn out. I told her no that was not what happened. She said she would not replace the shoes. Employee #2 comes out and she said it looked like I had tied my granddaughter behind my car and drug her down the road in these shoes. At this point I could not believe what I was witnessing and hearing. I called my daughter so she could verify the information I was giving these ladies was correct because I was being told repeatedly that I was lying. I took the shoes at that point and left, but told the two ladies that I would tell everyone that I could possibly reach to never go there and purchase dance supplies. I also told them that they must be selling a cheap brand of merchandise if they were telling me the shoes looked so bad after only four performances.I’m am not a person to complain and have never put a post on any social media like this before, but I feel like people should know how I was treated at Tutu’s. I feel sure that they think they can treat their customers like this because we have no where else to buy dancewear in Gadsden. I hope if enough people stop patronizing a place that treat customers this way and says the things that were said to me, we can show them otherwise.
May 04 · Becky ElsberryIf I could give this place 10 stars out of 5, I would. From the moment I was potty trained and ready for dance, I have purchased ALL of my dancewear needs from here. I took dance at Miss Tammy’s Dance and Twirl (16 years), was on Westbrook Cabaret (4 years), was Etowah County’s Junior Miss, have performed for countless other events, and I proudly marched in Bryant Denny Stadium as an Alabama Crimsonette! This is the ONLY place you will ever need to go for your VIP experience with buying dancewear, shoes, batons and accessories. Great quality products and ABOVE AND BEYOND customer service. If they don’t have it.... ask if they can order it. It’s important to try on specific dance shoes IN STORE. Coming from a retired collegiate dancer, wearing the wrong size shoe can be dangerous and some brands feel differently than others. If I ever had a problem, I responsibly and respectfully contacted them immediately and they ALWAYS helped me. If you want to help support a small, local business... this is it! You can’t get this type of service and experience from purchasing online or anywhere else. The employees that work here and the owner have always treated me like family and have flooded me with kindness and support throughout my entire dancing/twirling career and well in to adulthood. I LOVE TUTUS DANCEWEAR!!!!!!!!
May 05 · Katie KilpatrickTutu's is a great place for all your dancing needs. If they don't have it, then, the family owned business helps you get what you need, when you need it. This is Gwen Gardner
February 18 · Gwen08GThe ladies were nice and friendly and gave us information to help us make decision on each item we needed to purchase.
May 07 · Susan WheelerWe needed to drive and buy my danceline necessities. Google, and paper for uniforms say it’s open 10-5 Mon., Tues., Thurs., and Fri., came on Tuesday at 3:45 and they’re closed. No sign to explain why and nothing online telling us they’re closed. Very very upset.
May 14 · Emma Penny
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