Turning Pointe Dance Academy Introduce
Turning Pointe Dance Academy in Fairfield, Ohio, is a place dedicated to teaching dance to young people. The studio's mission is to foster a love for dance and to help students grow in their skills and confidence. Classes are available for a variety of ages and skill levels, with a focus on providing a foundation in different dance styles. The academy aims to create a nurturing environment where children can explore their creativity and develop discipline through the art of dance.
One of the key strengths of Turning Pointe Dance Academy, as highlighted by a customer review, is the quality of its instructors. A parent noted that their daughter's dance teacher, Ms. Becca, was "fantastic," and "very patient and loving with the children." This personal connection and positive rapport between teachers and students is a significant part of what makes the learning experience beneficial for young dancers. A caring and patient instructor can make all the difference in a child's artistic journey, and this sentiment is clearly valued by the families who have experienced it.
However, it's important for potential customers to be aware of certain operational issues that have been raised in customer feedback. Reviews have mentioned significant problems with communication, billing inconsistency, and a lack of responsiveness from the studio's management. These frustrations have included being overcharged, not receiving communication about canceled classes, and a lack of resolution for these issues. While the quality of instruction from some teachers is praised, the administrative and logistical challenges described by customers are noteworthy and should be taken into consideration.
Turning Pointe Dance Academy is located at 3935 Kraus Ln, Fairfield, OH 45014, USA. This address places the studio in a convenient location for residents of Fairfield and surrounding communities in Ohio. Its presence in the local area provides a nearby option for families seeking dance instruction for their children.
A notable feature of the location is the wheelchair-accessible car park, which makes the studio more accessible to all members of the community, including those with mobility challenges. This shows a commitment to providing a welcoming physical space for a diverse range of customers. For parents and students, the ease of access and parking can be a significant convenience, making the trip to and from class more manageable. However, it is also important to note the customer feedback about the interior waiting area, which was described as having poor climate control, being "stiflingly hot" in the summer and "literally freeze" in the winter.
Based on publicly available information, Turning Pointe Dance Academy offers a variety of dance services aimed primarily at youth and recreational dancers.
Services Offered:
- Youth Classes: The studio is noted as "Good for kids," offering classes designed specifically for children.
- Ballet: Classes focusing on the foundational art of ballet, which is essential for many other dance styles.
- Tap: Beginner-level classes in tap dancing, a classic style focused on rhythm and percussive footwork.
- Jazz: Classes that teach a dynamic, energetic form of dance.
- Creative Movement: A class for very young dancers (around age two) that introduces basic movements and coordination.
- Lyrical and Contemporary: Expressive dance styles that blend elements from ballet and jazz.
- Hip Hop: A fun and high-energy class for dancers to learn various hip hop movements.
- Modern: Classes that use modern dance techniques to explore concepts of spinal articulation, isolation, and more.
- Tumbling: The studio offers acrobatics, a structured tumbling program for all ages.
- Performance Opportunities: Students are prepared for and participate in a dance performance at the end of the year.
Turning Pointe Dance Academy has certain features and highlights that are worth noting, based on both the provided information and customer feedback.
Features / Highlights:
- Good for Kids: The studio is a suitable and welcoming place for children, which is a major positive for families in the area.
- Dedicated Teachers: The praise for instructors like Ms. Becca highlights the presence of dedicated and patient teachers who connect well with their students.
- Physical Accessibility: The wheelchair-accessible car park demonstrates a commitment to making the studio physically available to all members of the community.
- Variety of Classes: The academy offers a wide range of dance styles, from ballet and tap to modern and hip-hop, providing diverse options for students to explore.
- Parental Viewing: The studio provides TVs for parents to watch their children practice. However, as noted in a review, this feature has been unreliable at times.
For more information on class schedules or to contact the studio, you can use the following information.
Contact Information:
Address: 3935 Kraus Ln, Fairfield, OH 45014, USA
Phone: (513) 738-2345
Based on the information available, what is worth choosing about Turning Pointe Dance Academy is the potential for a very positive teaching experience. The praise for individual instructors like Ms. Becca and the fact that the studio is "Good for kids" are strong points in its favor. For a child, having a teacher who is "patient and loving" can be the most important factor in their dance journey, and the studio appears to have these high-quality teachers on staff. Additionally, the wide variety of classes provides an excellent opportunity for children to explore different dance styles and find what they love. The physical accessibility of the location is also a commendable feature.
However, it is crucial for anyone considering this studio to be aware of the significant concerns raised by multiple customer reviews. The recurring themes of poor communication, inconsistent tuition billing, and a lack of responsiveness from management are serious issues that could lead to a frustrating experience. A business's operations and administration are just as important as its core service, and these reviews suggest that there are substantial problems in these areas. The reported refusal to reimburse for canceled classes and the lack of communication about those cancellations are particularly concerning. While the talent and kindness of a teacher can be invaluable, a poorly managed business can overshadow those positives. Ultimately, a family's decision to enroll at Turning Pointe Dance Academy should be made with a full understanding of these contrasting experiences.
Turning Pointe Dance Academy Details
Accessibility
- Wheelchair-accessible car park
Children
- Good for kids
Turning Pointe Dance Academy Photos
Turning Pointe Dance Academy Location
Turning Pointe Dance Academy
3935 Kraus Ln, Fairfield, OH 45014, USA
Turning Pointe Dance Academy Reviews
communicationstudiothe doors
★ 5★ 4★ 3★ 2★ 1My daughter's dance teacher, Ms. Becca, was fantastic. She is very patient and loving with the children.The rest of the experience was not great. Communication was a big issue all year. We paid through an app, and each month the classes (tumbling and tap/jazz/ballet) were called different things and we were charged different amounts. Mistakes happen, I totally understand that. However, when we questioned what was charged, we were either ignored or responded to defensively. One night we were supposed to have class, so we arrived and the doors were locked - evidently some people received an email or text right as class was supposed to be starting, I never received any communication from the studio that class was cancelled that night. Overall, it was a very frustrating experience.
June 30 · Dana BakerWorst 1st dance experience ever! The lack of communication on EVERYTHING is an huge problem. There is inconsistency with Tuition each month. We have had random charges, and over charged almost each month for 9 months. We were Refused reimbursement for cancelled classes when there was never any communication about the class being cancelled, and all the dancers showed up to class with no one there to open the doors to teach it! When brought to the owners attention there was always a bogus excuse and never a resolution. A perk of this studio was the TVs to watch the dancers practice, they didn’t even work for months. Where the parents wait for their child, It’s stiflingly hot with no fans to move air inside in the warmer months, and you literally freeze in the winter because of no heat. The handbook given at the beginning of the class, is different from the one the owner refers to. It’s a very poorly ran studio, I do not recommend this dance facility to anyone! Don’t waste your time or your money!
May 20 · Shelley ElliottUnfortunately we did not have a good experience at Turning Pointe Dance Academy. I will say my daughter did enjoy dancing and her teacher Miss Becca was very patient and kind with the kids. Communication was lacking regarding recital week and what to expect, especially being first timers who have zero knowledge about this from prior years like others did. Two classes were cancelled for weather so I should’ve received a $30 refund but the owner is convinced I was only charged for one of those classes and absolutely refuses to accept that she still owes me a refund of $15. The 2023/2024 dance season started Monday 8/14/23. My daughter did not register for classes until Tuesday 8/15/23. Classes for her age were on Mondays for $15/class. This means from my registration date of 8/15/23, there would’ve been 2 remaining classes for August: 8/21 and 8/28. 8/21 class was cancelled due to the heat. This means I should have only been charged $15 for the 8/28 class. But my total charged for August was $32 ($2 is a portal fee). I’ve tried many times to speak with the owner and show her proof of this and she refuses to acknowledge it. The way she treats people is not acceptable. There needs to be better accountability when it comes to billing and overall better management.
July 10 · Ashley BurnsGreat dance studio and fun atmosphere!! Ms. Becky is a wonderful dance teacher and all the kids love her!!
October 12 · Nika CooperLove Mrs Dennis, Keep up the great work
June 26 · Sandra Bingham
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